Registered in England & Wales · Company No. 16568666
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Terms & conditions

These terms govern the supply of goods and services by TRANSFORTUNALT LTD. They are a plain-English summary of our standard contract; a full copy is attached to every quote.

1. About us

TRANSFORTUNALT LTD is a private limited company registered in England and Wales under company number 16568666, with its registered office at Unit 13 Cambridge Road, Barking, England, IG11 8NL. Contact: TRANSFORTUNALT@outlook.com, +44 7346 440239.

2. Quotations and orders

Prices published on this website are indicative starting prices and are not an offer to contract. A contract is formed when we issue a written quotation and you accept it in writing, or when we confirm your order by email. Quotations are valid for 30 days unless stated otherwise and are based on the information you provide at the time.

3. Prices, VAT and payment

Goods prices are shown in euro. Service prices are quoted exclusive of VAT; if the company is VAT registered at the time of invoicing, VAT is added at the prevailing rate and shown separately. Unless agreed otherwise, goods are paid for before dispatch and project work follows a 40% / 40% / 20% schedule on order, milestone and acceptance. Approved credit accounts are settled within 14 days of invoice. Late payment may attract interest at 4% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.

4. Scope and changes

Fixed prices apply to the scope described in the quotation. Any change you request is estimated and confirmed in writing before it is carried out; we do not vary a fixed price without your written agreement. Where delivery depends on content, access or decisions from you, lead times run from the date we receive them.

5. Delivery of goods

Delivery charges and timescales are set out on our delivery and returns page. Risk in goods passes to you on delivery; title passes when we have received payment in full. Delivery dates are estimates given in good faith and we are not liable for carrier delays outside our control, though we will keep you informed and press the carrier.

6. Cancellation and returns

Consumer cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, together with our business returns policy, restocking charges and warranty terms, are set out in full on the delivery and returns page.

7. Services, acceptance and defects

We perform services with reasonable skill and care, using appropriately qualified people. Deliverables are deemed accepted if you do not raise a written defect within ten working days of handover. We correct defects in bespoke work free of charge for 30 days after acceptance. This does not cover changes of requirement, third-party service failures, or faults caused by modifications made by others.

8. Intellectual property

On receipt of payment in full, intellectual property rights in bespoke deliverables created specifically for you transfer to you. We retain ownership of our pre-existing tools, libraries and know-how, and grant you a perpetual, non-exclusive licence to use them as embedded in the deliverables. Third-party and open-source components remain subject to their own licences, which we identify on handover.

9. Your responsibilities

You agree to provide timely access, accurate information and a single decision-maker, to hold the necessary rights to any content you supply, and to maintain your own records of data you ask us to migrate. Where we provide credentials, you are responsible for keeping them secure.

10. Hosting, plans and notice

Monthly plans run on a rolling basis and may be cancelled by either party giving one month's written notice, expiring at the end of a billing period. Uptime targets, response targets and included change banks are those stated on the plans page or your order confirmation. Unused change-bank time rolls forward one month and is not refundable.

11. Data protection

Each party complies with applicable data protection law, including the UK GDPR and the Data Protection Act 2018. Where we process personal data on your behalf, we do so under a written data processing agreement. Our own processing of your contact details is described in our privacy policy.

12. Confidentiality

Each party keeps the other's confidential information confidential, uses it only for the purposes of the contract, and returns or destroys it on request. This obligation survives the end of the contract by three years. We are happy to sign your own non-disclosure agreement.

13. Liability

We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited, and nothing here affects a consumer's statutory rights. Otherwise, our total liability arising out of a contract is limited to the greater of the charges paid under it in the preceding 12 months or €6,000, and we are not liable for loss of profit, revenue, goodwill or data constituting indirect loss.

14. Suspension and termination

Either party may terminate for material breach that is not remedied within 14 days of written notice. We may suspend services where an invoice is more than 30 days overdue, having first given you seven days' notice. On termination, you pay for work done and goods delivered up to that date, and we provide a reasonable handover.

15. Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including carrier failure, utility or network outages, supplier insolvency, extreme weather, or acts of government. The affected party informs the other promptly and both work to limit the impact.

16. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, save that a consumer resident elsewhere in the UK may bring proceedings in their own jurisdiction.

Last updated: October 2026.